Effective Date: 1 September 2026
At Arogya Angadi, we respect your privacy and are committed to protecting the personal
information you share with us.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our
website, purchase our products, contact us, or otherwise interact with Arogya Angadi.
1. Information We Collect
Depending on your interaction with us, we may collect information such as:
 Name;
 Mobile number;
 Email address;
 Billing and delivery address;
 Order and purchase details;
 Payment-related information required to process transactions;
 Customer service communications;
 Product enquiries and feedback; and
 Technical information relating to your use of our website.
We collect only such information as is reasonably necessary to provide our products and services.
2. How We Use Your Information
Your information may be used to:
 Process and fulfil orders;
 Arrange delivery;
 Process payments;
 Communicate order status and delivery updates;
 Respond to enquiries, complaints and support requests;
 Process returns, replacements and refunds;
 Improve our products, website and customer experience;
 Send promotional or marketing communications where permitted and, where required, with
your consent;
 Prevent fraud, misuse or unauthorised transactions; and
 Comply with applicable legal and regulatory requirements.
3. Payment Information
Payments may be processed through third-party payment gateways or service providers.

Arogya Angadi does not intend to store complete debit card, credit card, banking passwords, UPI
PINs or other sensitive payment credentials on its own systems.
Customers should never share OTPs, UPI PINs, passwords or other confidential payment credentials
with Arogya Angadi personnel.
4. Sharing of Information
We do not sell or commercially trade your personal information.
We may share necessary information with trusted service providers such as:
 Payment gateway providers;
 Courier and logistics partners;
 Website and technology service providers;
 Customer support/service providers;
 Marketing or communication service providers, where applicable; and
 Government, regulatory or law-enforcement authorities where required by law.
Such sharing will be limited to what is reasonably necessary for the relevant purpose.
5. Cookies & Website Technologies
Our website may use cookies and similar technologies to:
 Enable essential website functions;
 Remember preferences;
 Understand website usage;
 Improve website performance; and
 Support analytics and, where applicable, marketing activities.
You may be able to control cookies through your browser settings. Disabling certain cookies may
affect website functionality.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against
unauthorised access, alteration, disclosure, misuse or loss.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which
it was collected, including order fulfilment, customer support, accounting, legal, tax, regulatory and
dispute-resolution requirements.
8. Marketing Communications
Where applicable, we may send information about products, offers, services or updates.

You may request to stop receiving promotional communications by using the unsubscribe
mechanism provided in the communication or by contacting us.
Transactional communications relating to orders, payments, delivery or customer support may
continue where necessary.
9. Children's Privacy
Our website and products are not specifically directed towards children.
We do not knowingly seek to collect personal information from children in violation of applicable
law.
10. Third-Party Websites
Our website may contain links or integrations to third-party websites, payment gateways, social
media platforms, courier services or other external services.
Arogya Angadi is not responsible for the privacy practices of third-party websites. Customers are
advised to review the privacy policies of such third parties before providing information.
11. Your Rights and Requests
Subject to applicable law, you may contact us regarding your personal information, including
requests relating to access, correction, updating, withdrawal of consent, or other applicable privacy
rights.
Requests may be subject to reasonable verification to protect customer information from
unauthorised access.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology,
services or applicable legal requirements.
The updated policy will be published on our website with the revised effective date.
13. Contact Us
For privacy-related questions or requests:
Arogya Angadi
Phone: 9941009880
Email: angaadiarogya@gmail.com
Address: B7, Mugapair Eri Scheme, First Main Road,
Near Ambedkar Playground, Mugapair East, Chennai – 600037, Tamil Nadu, India