Effective Date: 1 September 2026
At Arogya Angadi, we endeavour to process and deliver customer orders safely and efficiently.
This Shipping & Delivery Policy explains our order processing, dispatch and delivery procedures.
1. Order Processing
Orders are processed after successful payment confirmation, subject to product availability and
verification of the order.
We generally endeavour to dispatch orders within 7 business days.
Orders may take longer to process during periods of high demand, holidays, promotional campaigns,
unforeseen operational issues, or circumstances beyond our reasonable control.
2. Delivery Timeline
After dispatch, delivery timelines depend on the destination, courier partner and other logistical
circumstances.
The estimated delivery period displayed at checkout or communicated to the customer is indicative
and may vary.
Delivery delays may occur due to:
 Weather conditions;
 Transportation disruptions;
 Public holidays;
 Natural events;
 Incorrect or incomplete address details;
 Remote or restricted delivery locations;
 Courier-related issues;
 Regulatory restrictions; or
 Other circumstances beyond our reasonable control.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout or communicated before order
confirmation.
Shipping charges may vary depending on order value, destination, weight, size or applicable courier
rates.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
Recipient name;
House/door number;
Street;
Area/locality;
City;
State;
PIN code; and
Contact number.

Arogya Angadi shall not be responsible for delivery failure or delay resulting from incorrect,
incomplete or inaccurate information provided by the customer.
5. Delivery Attempts
Courier partners may make one or more delivery attempts as per their operational procedures.
Customers are requested to remain available at the delivery address and respond to courier
communications where necessary.
Additional delivery charges may apply where a shipment needs to be re-dispatched due to
circumstances attributable to the customer.
6. Damaged Package
Customers are advised to inspect the package at the time of delivery, wherever reasonably possible.
If the package appears damaged, tampered with, leaking or otherwise compromised, customers
should document the condition through photographs or video and contact Arogya Angadi as soon as
possible.
7. Wrong or Missing Product
If the customer receives an incorrect product or a product is missing from the order, the issue should
be reported within 2 days of delivery.
The customer may be required to provide photographs, videos, packaging details, invoice/order
information and other details required to investigate the matter.
8. Undelivered or Returned Shipments
If a shipment is returned to Arogya Angadi because of an incorrect address, recipient unavailability,
refusal to accept delivery, repeated failed delivery attempts, or other circumstances attributable to
the customer, re-dispatch may be subject to additional shipping charges.
9. International Delivery
International shipping, where offered, will be subject to product eligibility, destination-country
regulations, customs requirements, courier restrictions and applicable charges.
Customers are responsible for complying with applicable import requirements in the destination
country.
Arogya Angadi does not guarantee that every product will be permitted for import into every
country.
10. Contact Us
For shipping or delivery assistance:
Phone: 9941009880
Email: angaadiarogya@gmail.com